Privacy Policy

Last Updated: [Date]

EverClean Lakes Area (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, and home/property address provided when you request a quote or book a service.
Service Information: Details about your property, cleaning preferences, access instructions, and scheduling preferences.
Website Usage Data: Pages visited, time spent on site, browser type, device type, and referring URLs collected through cookies and analytics tools.
Communication Records: Emails, text messages, and phone call logs related to your service.

2. How We Use Your Information

We use your personal information to:

Provide and schedule cleaning services
Communicate with you about appointments, quotes, and service updates
Process payments
Improve our website and services
Send occasional updates or promotions (you may opt out at any time)

3. Third-Party Services

We may use third-party tools to help operate our business, including:

ZenMaid: For scheduling, booking, and client management
Google Analytics: For website traffic analysis
Payment Processors: For secure payment handling

These services have their own privacy policies. We do not sell your personal information to third parties.

4. Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your personal information
Opt out of marketing communications
Request a copy of your data

To exercise these rights, contact us using the information below.

7. Data Retention

[Placeholder — How long we retain client data, when records are deleted, and archival policies will be added here.]

8. Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us: